Returns Policy


You can cancel your order within 7 working days from the day of delivery and return any unused goods for a refund. However you must notify us of your intention to cancel by letter, phone or email. Your order must be returned at your own expense within 7 days of your notice to cancel. A handling charge will be incurred to cover our administration and shipping costs. Certain products particularly pre-cut lengths of speaker cable are excluded from this offer.Provided the items are unused and returned in their original condition with all original packaging and accessories, you can expect to receive a refund within 14 days of your notice to cancel. This does not affect your statutory rights as a consumer.Goods that have not been cancelled within 7 working days under the "cooling off period" will be refused. Goods that do not meet the above criteria will be subjected to additional surcharges.The goods must arrive back undamaged. Please consider insuring the goods before despatch